Effective Date: 02.05.2023

At KNKY, we strive to provide our customers with a seamless shopping experience, which includes prompt and reliable shipping services. This Shipping Policy outlines important details regarding the shipping methods, delivery times, costs, and other relevant information related to the shipment of products from our store. By placing an order with us, you acknowledge and agree to the terms and conditions outlined in this policy.

1. Order Processing Time:
• All orders are typically processed within 5 - 12 business days after the order has been placed, unless otherwise stated.
• Your parcel is typically expected to arrive within 5-10 business days from the date it leaves our warehouse. Please be aware that the estimated delivery time does not include the preparation period, which involves quality checks, packing, paperwork, etc. This process usually takes 1-3 business days.
• Order processing may be subject to delay during peak seasons, holidays, or due to unforeseen circumstances. We will make our best efforts to keep you informed about any such delays.
• Once your order is shipped, you will receive a confirmation email containing a tracking number. Please note that the tracking information may take up to 12 hours to update.
2. Shipping Methods:
• We offer multiple shipping methods to accommodate various delivery preferences. The available shipping methods will be displayed during the checkout process.
• The shipping methods we offer may include but are not limited to standard shipping, expedited shipping, and international shipping.
3. Shipping Destinations:
• We currently ship to addresses within worldwide.
4. Shipping Costs:
• Shipping costs are calculated based on the destination, package weight, dimensions, and the selected shipping method. The shipping costs will be displayed during the checkout process.
• We may offer free shipping promotions or discounts on shipping from time to time. Such offers will be subject to specific terms and conditions and may be limited to certain regions or order values. You will see all details during the order payment.
5. Delivery Time:
• The estimated delivery time will depend on the shipping method selected and the destination of the package.
• Once your order has been shipped, you will receive a shipping confirmation email containing the tracking information, allowing you to monitor the progress of your delivery.
• Please note that the estimated delivery time is provided by the shipping carrier and may be subject to delays or disruptions beyond our control. We are not responsible for any such delays.
6. Order Tracking:
• Once your order has been shipped, you will receive a tracking number and a link to track your shipment. You can use this information to monitor the delivery status of your order.
7. Order Shipment and Delivery:
• We partner with reputable shipping carriers to ensure safe and timely delivery of your orders. However, we cannot guarantee delivery dates or be held liable for any delays or issues caused by the shipping carrier.
• In the event of a lost package or non-delivery, please contact our customer support team, and we will assist you in resolving the issue to the best of our abilities.
8. Address Accuracy:
• It is your responsibility to provide accurate and complete shipping information when placing an order. We will not be held responsible for any delays, additional costs, or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
9. Shipping Restrictions:
• Some products may be subject to shipping restrictions due to legal or logistical reasons. We reserve the right to decline shipping certain products to certain locations.
• If you attempt to purchase a product that is restricted in your region, we will notify you and cancel the order if necessary. In such cases, any payments made will be refunded promptly.
10. Returns and Exchanges:
• For information regarding returns, exchanges, and our refund policy, visit our Return Policy.

Please note that this Shipping Policy is subject to change without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this